Rivermark Community Credit Union Data Protection Case Study

This case study details the partnership between Rivermark Community Credit Union and 11:11 Systems, focusing on the transformation of Rivermark's data protection strategy. Rivermark, a not-for-profit financial cooperative, faced challenges including data growth, the cost of managing backup and disaster recovery internally, and the need for secure access to data. To address these issues, Rivermark adopted a digital-first mindset, leading to the implementation of 11:11's Disaster Recovery as a Service (DRaaS) and Cloud Backup solutions. The case study outlines how these solutions provided continuous data availability, scalability, and multi-layered data protection. It emphasizes the importance of finding a trusted partner in 11:11 Systems, which has helped Rivermark enhance its data retention and protection capabilities. The document highlights the proactive approach taken by Rivermark's infrastructure and engineering manager, Greg Vaughn, in ensuring the safety and security of member data while adapting to the evolving needs of the credit union.