AC Transit Email Security Implementation Case Study

This case study details the implementation of an API-based email security solution by AC Transit, a major regional transit provider in California. The primary objective was to stop ongoing account takeover attacks and enhance the security of employees and partners. The Head of Cybersecurity, Tas Jalali, emphasized the need for a quick deployment that could immediately begin detecting threats. The solution, provided by Abnormal Security, was implemented within minutes, allowing for the rapid identification and remediation of email attacks. The case study outlines the significant business impacts, including the detection and auto-remediation of compromised accounts, which helped maintain partner trust and protect the organization's reputation. Additionally, the implementation resulted in a notable reduction of graymail, saving over 120 employee hours each month. The case study highlights the effectiveness of behavioral AI-based modeling in combating sophisticated email-borne attacks such as phishing and business email compromise.