Domino's Communications Security Enhancement with AI

This case study outlines Domino's implementation of Abnormal Security's behavioral AI to enhance its email security measures. The document details the challenges faced by Domino's in managing a vast communications ecosystem, particularly the limitations of their existing secure email gateway (SEG) in preventing advanced phishing and account takeover attacks. With a team of security analysts overwhelmed by the volume of potentially malicious emails, the need for a more effective solution became apparent. The integration of Abnormal's AI-driven platform resulted in significant time savings for the security team, allowing them to focus on critical security tasks rather than manual email investigations. The case study also highlights the positive impact of the solution on user trust and the reduction of user-reported malicious emails. Additionally, it discusses the potential for further efficiency gains through the Email Productivity module aimed at graymail filtration, emphasizing the importance of understanding human behavior in email security.