EAB Enhances Email Security with Abnormal Solutions

This case study details how EAB, an education solutions provider, improved its email security by partnering with Abnormal Security. EAB faced challenges with advanced email threats, including spear phishing and invoice fraud, which were not adequately addressed by their existing Microsoft 365 security tools. The company sought a solution that would effectively detect these threats while minimizing false positives and reducing the need for manual intervention. EAB implemented Abnormal's behavioral AI technology, which demonstrated its capability to parse messages and identify malicious elements efficiently. The solution was integrated seamlessly with Microsoft 365, allowing for rapid deployment without disrupting email functionality. The results included zero false positives within 30 days and significant time savings in managing graymail. EAB's Chief Information Security Officer, Brian Markham, emphasized the trust established with Abnormal and the operational efficiencies gained, highlighting the positive impact on their email security processes and overall productivity.