Implementation of DiCOM Loan Review Software at ANB

This case study details the implementation of DiCOM loan review software at Amarillo National Bank (ANB) to enhance their loan review and risk management processes. Following a merger with Lubbock National Bank, ANB faced challenges with an outdated database that hindered efficient operations across multiple locations. The introduction of DiCOM has allowed ANB to streamline its loan review processes, providing staff with improved access to crucial data and enabling them to identify risks more effectively. The software's capabilities have led to a significant increase in loan penetration levels, rising from an average of 48% to 68%, showcasing the effectiveness of the new system. Additionally, the bank has benefited from the online Abrigo Community, which offers support and knowledge sharing among users. ANB plans to continue leveraging DiCOM to optimize operations, enhance data analysis, and ensure compliance with regulatory requirements, positioning itself for sustained growth in the competitive banking landscape.