Digital Transformation of ABRSM Exam Administration

This case study outlines the digital transformation of ABRSM's exam administration processes through the implementation of the Marcato application on iPads for examiners. The objective was to modernize existing paper-based methods, reduce administrative burdens, and enhance the overall efficiency of the examination process. The initiative aimed to equip examiners with a handheld device that integrated all necessary examination materials, thereby eliminating the need for physical mark forms and reducing the risk of errors. The transition to digital has resulted in increased job satisfaction among examiners, improved accessibility, and a more streamlined experience for candidates. The study details the various benefits of using Marcato, including enhanced security for confidential materials, reduced environmental impact, and the ability for examiners to customize their working styles. The successful implementation of this technology has allowed ABRSM to continue operations during the pandemic and has set the stage for future developments in their examination offerings.