Future of Money and Payment Innovations

This document is a research report that examines the evolving landscape of money and payment systems, focusing on the impact of digital currencies and agentic payments. It presents findings from a global survey of over 200 banks, payment service providers, and corporate clients, highlighting both opportunities and challenges in the financial sector. The report outlines how traditional financial institutions are facing disruption from new technologies and competitors, necessitating a shift towards faster, more automated payment solutions. It details the current state of digital money, including cryptocurrencies, stablecoins, and central bank digital currencies (CBDCs), and discusses the adoption rates and expectations of financial institutions regarding these innovations. The report also addresses the operational and regulatory challenges that banks must overcome to support emerging payment methods. Additionally, it emphasizes the importance of aligning services with client expectations in the rapidly changing financial landscape, particularly regarding digital currency services and agentic payments.