Acrolinx Integration with Salesforce Knowledge

This document is a guide detailing the integration of Acrolinx with Salesforce Knowledge. It explains how Acrolinx provides automated content standards checking directly within the Salesforce environment, enhancing the efficiency of content creation for knowledge workers. The guide outlines the features of Acrolinx, including real-time checking, automated capabilities, and the ability to batch check large volumes of content. It emphasizes the importance of content quality in improving customer experience and regulatory compliance. The document also discusses the benefits of using Acrolinx, such as faster publication of high-quality articles, greater transparency in content quality, and improved findability for customers. Additionally, it highlights the significance of effective written communication and operationalizing content policies to mitigate corporate risk. The guide concludes by showcasing how Acrolinx helps organizations align their content with business objectives and audience needs, ultimately enhancing the overall impact of enterprise content.