Serialization Management Solutions for Cosmetics Industry

This technical report outlines the serialization management challenges faced by Episciences, a key player in the cosmetics sector, specifically regarding gray market diversion. The company struggles with maintaining oversight of its diverse supply chain, which includes a range of high-value skin care products. Traditional serialization solutions have proven inadequate, resulting in a lack of full traceability, operational inefficiencies, and increased costs due to issues like inaccurate printability and coding recognition. The report describes how Episciences sought a robust serialization solution that would effectively manage product diversity while seamlessly integrating with existing systems. The implemented solution resulted in significant improvements in traceability, compliance with government regulations, and operational efficiency. It facilitated comprehensive serialization at all packaging levels and automated data capture for enhanced supply chain insights, allowing for a smooth transition without disrupting production and avoiding changes to existing packaging processes.