US Insurer Modernizes Core Systems with Adaptigent

This case study details the challenges faced by a large US-based home and auto insurer in modernizing its core systems to meet the demands of speed and scalability. The existing infrastructure was reliable but outdated, unable to support growing data needs and real-time services. The document outlines the primary concerns regarding the cost and complexity of a complete migration of the legacy system, which posed substantial risks to daily operations such as quoting, underwriting, and accepting new claims. The insurer implemented Adaptigent’s Adaptive Integration Fabric to address these challenges, allowing for seamless data flow between legacy and modern systems. This solution mitigated the risks associated with large-scale cutovers, reduced development costs, minimized downtime, and ensured continuous access to critical historical data. The integration provided a smooth user experience for both internal users and external customers, maintaining operational efficiency while leveraging advanced capabilities of the new platform.