Improving Timekeeping Practices at Butzel Long

This case study details the implementation of the iTimekeep suite at Butzel Long, a law firm with over 150 lawyers across six offices. The firm faced challenges with time entry due to the lack of a mobile tool, leading to delays and potential revenue loss. The study outlines how the iTimekeep suite, which includes OCG Live and Thrive, was rolled out to enhance timekeeping practices and compliance. The implementation was completed quickly with minimal training, allowing for real-time integration with existing systems. The case study highlights the improvements achieved, including a threefold increase in time entry speed and a 50% reduction in eBilling rejections. The introduction of a timekeeping policy through Thrive aimed to foster a culture of compliance and improve visibility into time entry behaviors. Overall, the implementation of iTimekeep has positively impacted the firm's efficiency and compliance with client billing guidelines.