Gee Eye Care's Transition to Adit for Improved Operations

This case study details the transition of Gee Eye Care from the Weave platform to Adit, focusing on the improvements in operational efficiency and patient engagement. Located in Missouri City, Texas, the practice faced challenges such as frequent downtime with Weave, a slow paper-based intake process, and minimal online visibility. After implementing Adit, the practice experienced significant growth in online reviews, with a 20x increase in weekly Google reviews, and a reduction in voicemail volume by over 90%. The integration of Adit streamlined patient check-ins through digital forms, enhancing workflow and accuracy. Additionally, the use of Adit's VoIP and internal chat features improved team communication and responsiveness to patient inquiries. The seamless transition and comprehensive features of Adit have transformed the practice's operations, resulting in a more organized and efficient environment for both staff and patients.