Somerville Orthodontics Operational Efficiency Improvement

This case study details the operational improvements experienced by Somerville Orthodontics after implementing the Adit platform. The practice, led by Dr. Moonyoung Lee, faced challenges with managing multiple disconnected systems, which resulted in inefficiencies in appointment reminders, patient communications, and review generation. After integrating Adit, the practice reported a 10% increase in patient exam volume within the first 90 days. The automation of appointment reminders and confirmations led to a 30% boost in confirmation rates and saved the team over an hour of manual work each clinic day. Additionally, Adit facilitated the generation of 5-6 patient reviews per month, significantly enhancing the practice's online presence. The consolidation of various operational systems into one integrated platform not only reduced monthly software costs but also improved overall efficiency, allowing the staff to focus more on patient care rather than administrative tasks. The transition to Adit has proven to be a strategic move for the practice.