Summary
This case study documents how Tveten Dental Care, located in Wenatchee, Washington, increased its new patient flow by 30% through the implementation of Adit's integrated platform. Prior to adopting Adit, the dental practice faced challenges with fragmented technology, unreliable phone systems, and inefficient manual processes. The introduction of Adit streamlined various functions including phones, payments, marketing, and scheduling, significantly improving operational efficiency. The case study outlines the specific results achieved, such as an increase in new patient appointments, enhanced staff productivity, and a substantial lift in annual collections. Additionally, automated review requests contributed to a doubling of online reviews, enhancing the practice's reputation. The integration of digital patient forms and online scheduling allowed the clinic to accommodate more patients without increasing staff, demonstrating the effectiveness of Adit in transforming their operations and patient experience.
