Administrative Resource Options (ARO) is a business services company based in the United States, established in 1990, with a workforce of 201 to 500 employees and reported revenues of approximately $550 million. Operating within the Business Services sector, ARO specializes in financial services, management consulting, and auxiliary services related to travel, hospitality, and entertainment. The company has published a document focusing on the challenges faced by higher education institutions in managing print and mail services, particularly in the context of rising operational costs and increased package volumes. This guide outlines practical solutions for modernizing mailroom and print center operations to enhance efficiency and student satisfaction. It emphasizes the importance of adapting to contemporary logistics demands and the need for universities to leverage managed service providers to optimize their operational capabilities. ARO's expertise appears to center on providing strategic insights and operational support to educational institutions, helping them navigate the complexities of service delivery in a budget-constrained environment.