Total Economic Impact Study of Adobe Learning Manager

This document is a Total Economic Impact™ study conducted by Forrester Consulting, commissioned by Adobe, to analyze the financial benefits and costs associated with the deployment of Adobe Learning Manager, a cloud-based learning management system (LMS). The study outlines how Adobe Learning Manager supports organizations in delivering and managing training for employees, partners, and customers. It emphasizes the platform's ability to enhance personalized learning experiences through AI-driven content recommendations and automation features. The findings indicate that organizations can achieve a return on investment (ROI) of 337% and a net present value (NPV) of $3.1 million over three years. The report details the benefits, including productivity gains, time savings in instructor administration, and cost savings from retiring legacy systems. Additionally, it discusses unquantified benefits such as improved user experience and increased employee upskilling. The study serves as a framework for organizations to evaluate the potential financial impact of adopting Adobe Learning Manager.