Academy Bank Human Capital Management Case Study

This case study outlines the integration of a comprehensive Human Capital Management (HCM) system at Academy Bank, a full-service commercial bank. The objective was to streamline HR processes by replacing outdated systems and automating manual procedures. Prior to this integration, the onboarding process was cumbersome and inefficient, requiring extensive paperwork. The new system, powered by ADP Lyric HCM, automates onboarding, allowing new hires to complete essential forms digitally, enhancing their experience and freeing up managers' time for customer service. The case study details the importance of data-driven decision-making in recruiting and employee management, emphasizing the redesign of the bank's career website to attract top talent. Additionally, it highlights the use of metrics for monitoring recruitment efficiency and employee turnover. The partnership with ADP is noted as a critical factor in the successful implementation of these changes, contributing to Academy Bank's recognition with the Talent at Work award for its commitment to talent management and retention.