Envoy Air Payroll Management Partnership with ADP

This case study outlines the partnership between Envoy Air and ADP for managed payroll services. Founded in 1998, Envoy Air operates as a subsidiary of American Airlines Group, providing regional flight services and ground handling. Faced with the challenge of establishing a payroll solution within a short timeframe and lacking in-house expertise, Envoy Air turned to ADP Comprehensive Outsourcing Services. The implementation of payroll services occurred remotely in June 2020, during the COVID-19 pandemic, yet was executed smoothly. ADP assisted Envoy in setting up its internal payroll department while providing ongoing support for compliance management, particularly for a large union workforce. The partnership has enabled Envoy to adapt to regulatory changes quickly and efficiently. Employee feedback on the MyADP portal has been positive, reflecting improvements in payroll service satisfaction. Continuous collaboration between ADP and Envoy is emphasized as crucial for addressing operational needs and maintaining compliance in a dynamic environment.