Case Study on Global Network Transformation

This case study details the digital transformation process undertaken by Advantage for John Wiley & Sons, Inc. (Wiley) to address critical issues associated with their legacy technology. The outdated technology stack had resulted in limited visibility over expenses and frequent network outages, which adversely affected revenue-generating processes across the organization. Advantage consolidated Wiley's 40 vendors to fewer than 10, leading to significant cost savings of over $3 million annually. The implementation of a dual-node, fully managed SD-WAN/SASE solution enhanced network speed, reliability, and overall service stability across 80 global locations. Additionally, the Command Center provided unprecedented clarity on inventory and expenses while ensuring accessible support for Wiley teams. This transformation not only improved operational efficiency but also allowed Wiley to recapture vital team resources previously spent on managing ongoing inventory and support requests.