CoxHealth Inspire Program Growth Case Study

This case study details the strategies employed by CoxHealth to grow their Inspire program for treating obstructive sleep apnea in response to increased patient demand. The document outlines the challenges faced by CoxHealth, including the need for efficient patient management and care coordination. It describes the multi-pronged approach taken by the organization, which involved the development of a robust sleep care program, optimization of the implant procedure, and enhanced collaboration across various service lines. Key strategies included the appointment of a sleep care navigator to streamline patient care, reducing wait times for drug-induced sleep endoscopies, and establishing a program champion to oversee the Inspire initiative. The results of these efforts included improved patient experiences, higher retention rates, and a significant increase in the number of procedures performed. The case study emphasizes the importance of ongoing collaboration and quarterly reviews among different specialties to ensure the program's continued success and growth.