Summary
This document is a guide that outlines various healthcare options available for non-emergency situations, emphasizing that the emergency room (ER) may not always be the best choice. It details alternative care options, including the 24-Hour Nurse Line, CVS Virtual Care, walk-in clinics, and urgent care centers. The guide provides average wait times for each option, helping patients make informed decisions based on their medical needs. It explains that the 24-Hour Nurse Line can assist with a range of health topics and symptoms, while CVS Virtual Care allows for virtual visits for non-emergency issues. Additionally, it describes the services offered by walk-in clinics and urgent care centers, highlighting their accessibility and extended hours. The document also advises keeping primary care providers informed about any care received from other providers to ensure comprehensive medical history and follow-up care. Lastly, it includes disclaimers regarding the availability of providers and plan benefits.
