DSW Utilizes Agilence Analytics for Asset Protection

This case study outlines how Designer Shoe Warehouse (DSW) employs Agilence Analytics to address challenges related to theft, fraud, and inventory shrinkage. The company’s Asset Protection team, consisting of seven members, focuses on issues such as return fraud and external theft across over 500 stores. The study highlights the implementation of Agilence's Inventory Module, which integrates data from point-of-sale systems and inventory logs, enabling the team to detect suspicious return patterns and mitigate external theft effectively. The case study details the significant improvements in DSW's ability to manage fraud and inventory shrink since adopting Agilence Analytics. Notably, the time taken to identify fraudulent return activities has decreased, allowing for quicker resolutions and preventing larger financial losses. Furthermore, the integration of Agilence has provided the AP team with real-time data, enhancing their inventory management and enabling them to focus on critical areas of risk. Overall, the use of Agilence has led to a more efficient asset protection strategy for DSW.