This document is a guide detailing the new Customer-Level Planning feature launched by AGR. The feature enables users to forecast and plan future customer demands effectively by integrating and managing customer-specific forecasts directly within the AGR platform. It eliminates the need for manual data processing by allowing users to upload historical customer data from their ERP systems, providing a consolidated view of forecasted demand per customer or customer group. The guide outlines how the feature automates the integration of customer forecasts, thereby saving time and improving decision-making. It also emphasizes the benefits of having a unified view of customer planning, which enhances procurement strategies based on actual demand expectations. The conclusion reinforces the importance of this feature in bridging gaps in traditional ERP-driven demand planning, ultimately leading to more precise and strategic approaches to inventory management and procurement.