Midwest Wheel Case Study on Infor OS Automation

This case study details the implementation of Infor OS and CloudSuite Distribution at Midwest Wheel, a prominent truck parts distributor in the Midwest United States. The document outlines the challenges faced by Midwest Wheel, including the limitations of their previous software solution and the need for enhanced automation and reporting capabilities. It explains how the company, with a minimal IT team, transitioned to Infor's solutions to streamline operations. The case study also presents the specific solutions adopted, such as Infor Field Service and Infor Storefront, which facilitated e-commerce operations. Furthermore, it highlights the benefits gained from Infor OS, including automated workflows, improved data management, and the ability to integrate third-party applications. The impact of these solutions is significant, allowing Midwest Wheel to operate efficiently with a small IT staff while maintaining a robust enterprise resource planning system. The case study serves as a testament to the effectiveness of Infor's offerings for small- and medium-sized businesses.