Mud Bay Implements Infor CloudSuite Distribution

This case study details the implementation of Infor CloudSuite Distribution at Mud Bay, a retailer based in Olympia, Washington. Founded in 1988, Mud Bay transitioned from a farm store to a high-quality pet supply distribution business, expanding into Oregon and growing significantly. The company faced challenges with an outdated Point-of-Sale (POS) system that also managed various backend functions, which became a risk as the business grew. Recognizing the need for a more robust ERP system, Mud Bay opted for a best-of-breed approach, separating their frontend POS from backend operations. The Infor solution was chosen for its clean user interface, data maintenance capabilities, intuitive demand planning, and extensibility through APIs. The collaboration with Aktion, their ERP partner, has fostered a successful implementation process, reducing stress during the transition and enhancing the team's competence in managing the new system.