2020 Home-Based Care Technology Survey Report

The 2020 Home-Based Care Technology Survey Report presents findings from a survey of over 300 individuals involved in the home-based care industry. Conducted online from May to June 2020, the survey aimed to assess the types of technology utilized by agencies, the challenges driving technology adoption, and the barriers faced in implementing these technologies. Key findings indicate that while more than 70% of respondents use some form of technology for care delivery, approximately 30% do not utilize any technology. The report highlights COVID-19 as a significant pain point affecting operations, with nearly 60% of respondents citing its impact. Additionally, staffing challenges, including caregiver shortages, are noted as critical issues. The report also discusses the potential of artificial intelligence in home-based care, with many respondents acknowledging its benefits but indicating a lack of clarity on its implementation. Overall, the survey underscores the need for increased engagement and adaptation in technology use within the home care sector.