Cordish Gaming Technology Integration Case Study

This case study details the technology integration efforts by Cordish Gaming at their LIVE! Casino in Maryland, focusing on enhancing guest and staff experiences through seamless technological solutions. The document outlines the challenges faced in the casino environment, including the need for secure gaming systems and compliance with stringent regulatory requirements. It describes how ALE's business partner, Magothy Technologies, provided networking equipment that showcased the advantages of ALE products, emphasizing technical capabilities and cost savings. The case study lists various ALE products utilized, such as the Alcatel-Lucent OmniSwitch series and OmniVista NMS. It presents the results of the integration, highlighting technical benefits like centralized monitoring and a segmented network environment, as well as financial benefits that improved service quality and guest satisfaction. User benefits are also discussed, including enhanced experiences for guests and staff, real-time insights for back-of-house teams, and the development of a mobile app for self-service options.