Professional Services Value Proposition for Digital Transformation

This document is a guide detailing the value proposition of professional services in the context of digital transformation. It outlines the support provided throughout the transformation journey, including project management, design, and secure implementation of new technologies. The guide describes various services such as consulting, implementation, optimization, and adoption, emphasizing the importance of aligning technology with business needs to enhance operational efficiency. It also presents the ProActive Engineering Resource (PAER) service, which offers flexible access to expertise on an annual subscription basis. Additionally, the document covers specific services like Factory Acceptance Testing, Staging, VoIP Compliance Assessment, and Project Management, all aimed at ensuring successful deployment and minimizing risks. The guide concludes with an overview of the Technical Account Manager's role in managing customer relationships and providing ongoing support for Alcatel-Lucent Enterprise solutions.