Mid-Market ERP Systems Relationship Index

This document is a report detailing the Relationship Index for mid-market ERP systems as of Fall 2025. It presents relationship scores for various ERP products based on user satisfaction ratings across multiple factors, including ease of doing business, quality of support, and likelihood to recommend. The scores are derived from a proprietary algorithm that aggregates real-user feedback, allowing potential buyers to compare products effectively. The report includes a table listing products ordered by their Index score, along with additional information about each product's performance in key areas. Furthermore, it defines the relationship score calculation process and outlines the criteria for products included in the Index, such as the requirement for a minimum number of user reviews. The document also describes the functionalities of ERP systems, emphasizing their role in managing business operations across various sectors, including finance, healthcare, and manufacturing.