Small-Business Relationship Index for Discrete ERP

This document is a report detailing the Small-Business Relationship Index for Discrete ERP as of Spring 2025. It presents relationship scores for various discrete ERP products, highlighting factors that contribute to these scores, such as ease of doing business, quality of support, and likelihood to recommend. The report includes a table listing products ordered by their relationship index score, along with their respective scores in various categories. It defines discrete ERP software and its importance in managing operational and back-office activities for manufacturing companies. The report outlines the criteria for inclusion in the index, which requires a minimum number of reviews and responses from real users. Additionally, it explains how the relationship scores are calculated based on user satisfaction ratings and provides benchmarks for product comparison. The document also notes that the ratings may change over time as products evolve and more user feedback is collected.