Small-Business Relationship Index for Discrete ERP

This document is a report detailing the Small-Business Relationship Index for Discrete ERP as of Fall 2025. It presents relationship scores for various discrete ERP products, highlighting factors that contribute to these scores, such as ease of doing business, quality of support, and likelihood to recommend. The report includes a table listing products ordered by their Index score and provides a definition of discrete ERP software, which is essential for managing operational and back-office activities in manufacturing companies. It outlines the criteria for inclusion in the Index, which requires a minimum number of reviews and responses from real users. Additionally, the report describes how the Relationship score is calculated using a proprietary algorithm based on user satisfaction ratings. The document also mentions the awards given to products for their performance in specific categories, such as Best Relationship and Highest Quality of Support, and notes that the ratings may evolve as more user feedback is collected.