Device Lifecycle Management Case Study for Kelly Services

This case study outlines the partnership between Kelly Services and All Covered in addressing the challenges of device lifecycle management. Kelly Services faced significant issues with long shipping times, delays, and missing assets, which led to operational inefficiencies and downtime of their advisor tech. With over 8,000 devices managed, the need for a scalable and prompt solution was critical. All Covered provided comprehensive device lifecycle management services, ensuring secure handling and compliance with industry standards. The collaboration involved regular communication to continuously improve service and address issues. Key benefits included reduced downtime to less than 1%, enhanced security through strict data privacy controls, and improved client satisfaction due to reliable device management services. The partnership has significantly increased productivity and financial performance for Kelly Services, demonstrating the effectiveness of their joint efforts in managing device lifecycles.