Deflationary ERP Support Capability Brief 2026

This capability brief outlines the unique ERP support model offered by Allari, which is designed to reduce operational costs over time. The document describes how the Allari ERP support model is structured to compress costs rather than inflate them, contrasting it with conventional ERP support contracts that typically include fixed fees and retainers. It details three key commitments of the Allari model: variable cost with no minimums, open-book pricing that provides transparency in billing, and ownership of work artifacts by the customer. The brief also discusses the implications of these commitments, including a projected median customer run-rate reduction of 30% by Year 3 compared to their pre-Allari baseline. Additionally, it addresses the current pressures on ERP support spending and the necessity for organizations to consider alternatives to traditional vendor structures as they face increasing costs. The document serves as a technical report on the innovative approach to ERP support.