Digital Transformation at St. Luke Medical Center

This case study details the digital transformation journey of St. Luke Medical Center (SLMC) in Manila, Philippines, focusing on the implementation of an enterprise electronic health record (EHR) system. The document outlines the challenges faced by SLMC, including fragmentation of clinical operations and risks to patient safety due to manual documentation processes. It describes the selection of the Sunrise EHR platform, which was chosen for its compliance, compatibility, scalability, and flexibility. The implementation process is documented, highlighting the successful go-live at SLMC Global City in April 2022 and SLMC Quezon City in April 2024. The case study presents the benefits realized post-implementation, such as improved clinical efficiency, enhanced medication safety, and seamless system interoperability. Additionally, it notes the significant reduction in paperwork and the successful transition of numerous clinical documents from paper to digital formats. The document concludes by positioning SLMC as a leader in healthcare technology adoption in the Philippines.