Digital Transformation Case Study of Maidstone and Tunbridge Wells NHS Trust

This case study outlines the digital transformation journey of Maidstone and Tunbridge Wells NHS Trust, focusing on the implementation of Altera Digital Health’s Sunrise EPR system. Activated across all 32 inpatient wards, three paediatric areas, and the Emergency Department, the EPR has significantly enhanced clinical documentation functionality. The trust's digital transformation strategy aims to improve patient care and streamline clinical pathways. The case study details various advancements made since the initial go-live in May 2021, including the establishment of a virtual fracture clinic, automated point-of-care testing, and improved sepsis identification processes. The collaborative efforts of the EPR team, which includes project managers and clinical staff, have facilitated continuous refinements to the system based on clinician feedback. The trust has been recognized for its performance in patient care, ranking fifth in the country, and is committed to further advancements in its digital capabilities as part of a comprehensive 10-year strategy.