Inland Empire Health Plan Data Interoperability Case Study

This case study details the Inland Empire Health Plan (IEHP), a non-profit public health plan serving 1.5 million members in Riverside and San Bernardino counties, California. The document outlines IEHP's implementation of the dbMotion™ Solution from Altera Digital Health, which facilitates real-time data integration from over 100 unique interfaces across 28 facilities. This interoperability platform enhances healthcare access and support, allowing for improved patient outcomes and care quality. The case study highlights the transition from traditional data collection methods, such as faxes, to real-time data access, which significantly streamlines the process of obtaining patient information. Additionally, it discusses the integration of dbMotion with Altera Care Director to support the Enhanced Care Management program, showcasing the collaboration that led to a rapid implementation. The document also notes IEHP's achievements, including NCQA Accreditation and recognition as a Great Place to Work.