Amdocs amAIz Framework for Generative AI in Telecoms

This document is a technical report detailing Amdocs' amAIz framework aimed at accelerating the deployment of generative AI solutions for communications service providers (CSPs). The report outlines how the amAIz framework aggregates foundational models, machine learning operations platforms, and Model Hubs to facilitate the development of generative AI use cases. Amdocs plans to enhance its portfolio by embedding generative AI capabilities into its existing products and services while providing professional services such as prompt engineering and monitoring. The report also discusses the challenges CSPs face in adopting generative AI, including data access, costs, and security concerns. It emphasizes the need for Amdocs to evolve its partnerships within the generative AI value chain to deliver a comprehensive solution. The amAIz framework is positioned as a means for CSPs to achieve faster time-to-value while addressing the associated risks and liabilities of generative AI technology.