Program Management Framework and Concepts

This guide outlines foundational terminology and concepts related to program management, distinguishing it from project and operations management. It describes strategic program management, emphasizing the identification of opportunities and benefits that align with organizational objectives. The document details the communication needs of program managers, focusing on consistent reporting and dashboarding. It explains how program management integrates into the program life cycle and the importance of defining and sustaining program benefits. Additionally, it covers techniques for capturing stakeholder needs and expectations while addressing governance related to program oversight. The guide further elaborates on the differences between projects and programs, the five interrelated performance domains of program management, and the components of the program life cycle, including benefits management and stakeholder engagement. It concludes with insights on program governance and the roles involved in supporting program management activities.