Section 1557 Coordinator Responsibilities Guide

This guide outlines the responsibilities of a Section 1557 Coordinator as mandated for covered entities employing fifteen or more persons. The primary role of the Section 1557 Coordinator is to ensure compliance with Section 1557 in health programs and activities, including managing grievances related to noncompliance. The document details specific responsibilities such as receiving and processing grievances, coordinating recordkeeping, and implementing language access and effective communication procedures. It also emphasizes the necessity of establishing written grievance procedures to address complaints of discrimination based on various factors, including race and disability. Additionally, the guide describes the requirement for covered entities to maintain grievance records for a minimum of three years and to implement training for relevant employees on civil rights policies. The training must be documented and completed within specified timelines, ensuring that all staff are equipped to fulfill their roles effectively.