Transforming Provider Training with Amplifire

This case study details the collaboration between UC San Diego Health (UCSD) and Amplifire to enhance the onboarding process for new clinicians through personalized Epic training. Each year, UCSD onboards approximately 1,000 new clinicians who must complete mandatory Epic training within two weeks. Traditional training methods lacked personalization, prompting UCSD to partner with Amplifire to implement a tailored training solution. The initiative aimed to minimize training time and improve the relevance of the content to the clinicians' roles. The implementation involved a rapid rollout, with significant collaboration on instructional design and curriculum mapping. Results indicated a 75% reduction in training time, with clinicians reporting higher satisfaction levels compared to traditional training methods. The partnership has enabled UCSD to scale training efficiently while utilizing analytics to continually refine the educational content. Following initial success, UCSD plans to expand the use of Amplifire's platform to other user groups, establishing a sustainable model for ongoing clinical education.