Camera System Conversion Support Guide

This guide provides detailed information regarding the transition from existing camera systems to the AngelEye Health IRIS CameraSystem. It outlines the process involved in changing systems, including the timeline for conversion, which averages 8-12 weeks following the receipt of a purchase order. The document describes the support structure during implementation, including the roles of a Project Manager, Technical Lead, and Account Manager, who will assist throughout the process. It also addresses concerns about potential downtime for families during the transition and emphasizes the importance of involving key stakeholders from the facility. Additionally, the guide highlights the training resources available for staff, including virtual training programs tailored to fit busy schedules. It discusses the cost considerations for conversion and the ongoing support provided post-implementation, including a Help Center and dedicated support specialists. The document concludes by explaining how the technology's impact can be measured through usage data.