The State of Resilience 2025 Report

This technical report presents findings from a survey conducted among 1,000 senior cloud and technology executives regarding the state of operational resilience in 2025. It outlines the frequency and impact of outages on organizations, revealing that 100% of surveyed companies experienced revenue losses from outages in the past year, with significant financial implications. The report details that organizations face an average of 86 outages annually, leading to an average downtime of 196 minutes per incident. It also highlights the challenges organizations encounter in improving their resilience, including entrenched resistance to change and budgetary constraints. Additionally, the report discusses the looming regulatory requirements related to operational resilience and the preparedness of organizations to comply with these regulations. The findings emphasize the need for increased investments in technology and strategies to enhance operational resilience, particularly in light of recent high-profile outages that have underscored vulnerabilities in existing systems.