Digital Telecare Readiness Report 2026

The Digital Telecare Readiness Report 2026 outlines the findings from an online survey conducted by Housing LIN and Appello, which gathered responses from 73 specialist housing providers regarding their technology priorities. The report reveals that telecare upgrades are the top technology investment for 65% of respondents, with 41.3% considering it a strategic priority for 2026. Despite high awareness of the upcoming digital switchover, only 23.6% express significant concern, indicating a potential lack of urgency among providers. The report highlights a shift in perspective, where technology is increasingly viewed as essential for proactive care and improved communication. Additionally, it emphasizes the need for scalable solutions and a comprehensive digital infrastructure to enhance resident experiences. The conclusion stresses the importance of moving from planning to action, advocating for a phased approach to digital upgrades to meet future demands and improve service delivery.