Cost Reduction through Managed Print Services

This case study details the implementation of Managed Print Services (MPS) by Applied Innovation for Exotic Automation and Supply, a distributor in the motion and control sector. The company faced challenges with their printer supply process, often running out of ink before requests could be fulfilled. An assessment revealed outdated printers with high total ownership costs. Applied Innovation upgraded their technology by strategically placing 15 multifunction printers and 90 desktop printers across 10 locations, assuming responsibility for servicing and supply management. This transition led to a 20% reduction in printing costs, freeing IT staff from management duties, and streamlining administrative tasks. The improvements allowed Exotic Automation to enhance operational efficiency and focus on core business initiatives, positioning them better for future expansion. The case study emphasizes the importance of evaluating total cost of ownership in printing needs and highlights the benefits of having a dedicated vendor for technology management.