Streamlined Operations and Cost Savings at Accounting Firm

This case study details the collaboration between Doeren Mayhew, a prominent accounting firm, and Applied Innovation to enhance operational efficiency through tailored managed print services. The firm faced challenges with their previous vendor, particularly regarding responsiveness and the inability to meet their specific needs. IT Director Chris Pfeiffer sought a partner who could provide customized solutions. Applied Innovation's approach included reducing the number of printers and copiers from 30 to 18, which optimized usage and resulted in a 50% reduction in the monthly managed print services bill, saving over $100,000 annually. Additionally, the implementation of PaperCut™ software led to a 40% decrease in print abandonment. The transition was executed with minimal downtime, ensuring that the firm maintained productivity during busy periods. This partnership not only simplified management for the IT Director but also established a productive relationship that is poised for future expansion across other branches.