Streamlined Operations for Accounting Firm

This case study outlines the collaboration between Doeren Mayhew, a prominent accounting firm, and Applied Innovation to enhance operational efficiency through tailored managed print services. Faced with challenges from their previous vendor regarding responsiveness and understanding of their unique needs, IT Director Chris Pfeiffer sought a partner who could provide customized solutions. The partnership resulted in a significant reduction in the number of printers and copiers from 30 to 18, which optimized usage and halved the monthly managed print services bill, yielding annual savings exceeding $100,000. The implementation of PaperCut™ software contributed to a 40% reduction in print abandonment, further optimizing resource utilization. The transition was executed with minimal downtime, particularly beneficial during busy periods, and established a productive relationship that is set for expansion to other branches. This case study highlights the effective strategies employed to address specific operational challenges and improve overall productivity.