Streamlining Wide-Format Printing Operations

This case study outlines the challenges faced by Dee Cramer, a leading commercial HVAC firm, regarding their multifunction printers (MFPs) and wide-format plotters. The firm experienced significant operational issues when their printer manufacturer ceased service, which led to increased downtime that affected project timelines and overall efficiency. To address these challenges, Applied Innovation provided comprehensive service and support for Dee Cramer’s wide-format plotters, ensuring maximum uptime. They also introduced Managed Print Services (MPS) to streamline maintenance and supply management for MFPs and desktop printers. The transition to Océ™ (Canon) wide-format products optimized the printing operations by connecting all devices across branches to the same network, enhancing communication and efficiency. The benefits included upgraded equipment, reduced monthly costs, and continuous availability of toner and supplies, allowing Dee Cramer to maintain productivity without interruptions.