PACT Act Awareness and Engagement Survey Results

This report presents the findings of a mixed-methods survey conducted by Aptive Resources and Artemis ARC to assess Veteran awareness and understanding of the PACT Act, which expanded health care eligibility for Veterans exposed to military environmental hazards. The survey, conducted in October 2023, involved 205 members of the Veterans Experience Council. Results indicated that over 80% of respondents were aware of the PACT Act, with most information sourced from VA newsletters and emails. However, barriers to applying for benefits included confusion about the application process and fears of losing existing benefits. The report suggests that continued outreach is necessary, particularly targeting Veterans not currently using VA health services. Recommendations include simplifying the application process and enhancing communication strategies to improve understanding and accessibility of the PACT Act information. The survey also explored Veterans' preferred channels for receiving information and their perceptions of predatory advertising related to PACT Act claims.