Guidelines for Contracting Multiplex Capacity

This document is a guide outlining the guidelines for contracting multiplex capacity with Arqiva Limited. It details the availability of capacity for services on Arqiva-operated multiplexes and emphasizes the importance of publicizing this availability to attract potential customers. The guide explains the process for expressing interest in available capacity, including the requirement for confidentiality undertakings and the use of a standard rate card to ensure fairness in pricing. It also describes the decision-making process for allocating capacity, which takes into account both commercial interests and regulatory factors, particularly the conditions set by Ofcom for DAB digital radio multiplexes in the UK. The document further outlines the competitive process for allocation when demand exceeds supply and provides information on how to raise complaints regarding the allocation process. Overall, the guide aims to ensure transparency and fairness in the contracting of multiplex capacity.