Arribatec Training Center Services Overview

This document is a guide detailing the services offered by the Arribatec Training Center (ATC) in relation to Unit4 ERP training. It outlines the establishment of the ATC in 2022, aimed at addressing the growing demand for experienced trainers. The ATC provides standard and bespoke training courses for both internal consultants and external customers, focusing on enhancing user confidence and understanding of the system. The guide describes various services, including Training Needs Analysis (TNA), User Acceptance Testing (UAT), End User Training (EUT), and Hypercare support. Each service is explained in terms of its purpose and the methods employed, such as in-person courses, training videos, and eLearning modules. The document emphasizes the importance of a hands-on approach to training and the continuous support provided post-implementation to ensure effective usage of the system.